AI development company for Newcastle upon Tyne SaaS, NHS Digital, gaming, and North East scaleups.

We do not operate a Newcastle office. Aiinfox runs from our Mohali, India HQ and a Frisco, TX office. For Newcastle clients we deliver with native four-to-five-hour daily overlap with UK business hours from Mohali. For on-site engagements at Cobalt Park, Newcastle Helix, the Quayside, Stella House, or Ubisoft Reflections (kickoff, milestone reviews, security walk-throughs), we travel to Newcastle on a scheduled cadence rather than maintaining a sub-scale local presence. The senior engineer on your kickoff is the senior engineer through launch.

This page is for Newcastle upon Tyne in the UK. If you are looking for AI development services for Newcastle, NSW in Australia — the steel-and-port city north of Sydney — we have a separate page covering Newcastle NSW with Privacy Act 1988 alignment, an Australian-region inference default, and ACDT-tuned engagement hours. UK and Australian engagements run under different regulatory regimes and different time-zone overlap patterns, so we keep the two pages distinct deliberately.

Yes. NHS Business Services Authority on Stella House manages prescription, pension, and student-bursary back-end services for NHS England and Wales, and engagements that touch patient or NHS-employee personal data require Data Security and Protection Toolkit (DSPT) alignment. Our engagement defaults align with DSPT requirements rather than asking the NHS-side IG team to absorb that overhead. For NHS-adjacent healthtech across NHS Digital, the National Data Guardian for Health and Care, and the Caldicott Guardian principles, we map the data flow against the Caldicott seven and ensure audit logs on every model and tool call are exportable for IG officer review.

Yes. Sage Intacct, Sage 50, Sage Payroll, and Sage Business Cloud all sit in the same engineering taxonomy as the agentic copilots over internal product documentation, RAG over customer-support transcripts, document intelligence for invoice and payslip extraction, and in-product AI assistants we have shipped for accounting-and-payroll SaaS operators. We understand the customer-data sensitivity model (small-business financials are not public-data; payroll is statutory-confidential) and structure the engagement so customer data does not silently transit a non-customer endpoint. Sage is a Newcastle anchor and the engineering pattern translates to every accounting-and-payroll SaaS operator in the city.

Yes. Our engagement defaults are aligned with UK GDPR and the Data Protection Act 2018. DPAs (UK GDPR controller-to-processor or processor-to-processor as appropriate) are signed before any personal data is shared. For engagements processing personal data at scale or involving special category data, we run a Data Protection Impact Assessment (DPIA) aligned with the ICO's published guidance. The UK International Data Transfer Agreement (IDTA) or the EU SCCs with the UK addendum cover any necessary international transfer. Audit logs on every model and tool call are exportable for ICO inspection.

Yes. Atom Bank in Durham and the broader North East fintech corridor operate under FCA Senior Managers and Certification Regime, and we mirror the SM&CR audit-trail patterns so the senior manager accountable for the system has the evidence needed for a Section 166 review. Every model and tool call is audit-logged with input, output, prompt version, and operator identity. For retail-banking workflows specifically, we have shipped KYC automation, fraud signal extraction, and document intelligence at scale. Humans approve everything that touches a regulated outcome.

Your call. We default to AWS London (eu-west-2), Azure UK South, or GCP europe-west2, and we will run the entire build inside your UK cloud account if your DPO requires no cross-region replication. For inference, we pin Claude or GPT-4o to a UK or EU endpoint where available (Azure OpenAI UK South is the standard route for GPT-4o into a UK boundary), or we self-host Llama 3 on vLLM inside your VPC for zero third-party inference. No UK personal data silently crosses to non-UK endpoints unless your DPA explicitly permits it.

Most v1 engagements at Aiinfox land between GBP 20,000 and GBP 100,000 fixed-price for a focused build — an AI agent, a RAG system, a voice pipeline, or a bespoke ML model. Larger multi-quarter engagements with fine-tuning, custom evals, NHS DSPT-aligned work, or FCA-aware fintech work typically reach GBP 150,000 to GBP 280,000. Pilots are usually GBP 8,000 to GBP 20,000 with acceptance criteria written into scope. Newcastle clients invoice in GBP via bank transfer. Cost difference versus a London consultancy at City rates is roughly 40 to 60 percent on senior rates.