AI development company for Boston biotech, medtech, healthcare & edtech.

We do not operate a Boston-area office. Aiinfox runs from our Mohali, India HQ and a Frisco, TX office. For Boston clients that need Eastern business-hours coverage, our Frisco pod runs a US-Hours rotation on a late-CT shift that covers ET 9am-to-6pm with senior engineers live on Zoom, and the Mohali team picks up Boston afternoons via an early-IST start. For on-site engagements at Kendall Square, Longwood Medical, Back Bay, or Cambridge offices (kickoff, milestone reviews, security walk-throughs), we travel to Boston on a scheduled cadence rather than maintaining a sub-scale local team at Boston rates.

Honest answer: yes, with a planned shift. Our Frisco, TX office runs Central Time — one hour behind Eastern — so a standard 9am-to-5pm CT shift already covers your morning. For Boston clients we run a US-Hours rotation: a late-CT shift (typically 10am-to-7pm CT) covers ET 11am-to-8pm on Zoom in full, picking up your day and staying online into your evening when an incident requires it. Twice-weekly demos run in ET business hours; written async updates land before your Boston standup; the senior engineer on your kickoff is the senior engineer through launch. If your engagement genuinely cannot survive without a Boston-based team on the ground at all hours, we will tell you on the first call and recommend a local consultancy.

Yes. Our healthcare engagement defaults are HIPAA-aligned. BAAs are signed before any PHI is shared. Deployments default to US-East-1 (N. Virginia) or US-East-2 (Ohio) inside customer-controlled AWS, Azure, or GCP accounts so PHI never leaves a HIPAA-eligible region. Every model and tool call is audit-logged with input, output, prompt version, and operator identity — so the privacy officer accountable under HIPAA has the evidence required for an OCR examination. For Mass General Brigham-adjacent, Beth Israel Deaconess-adjacent, and Boston Children's-adjacent healthtech operators specifically, we map controls into the contracting party's BAA template and align audit-log retention with the customer's existing HIPAA security risk assessment.

Yes. For any system processing personal information of Massachusetts residents — which includes most Boston-area SaaS, fintech, healthcare, and edtech operators — our engagement defaults are aligned with 201 CMR 17.00, the Standards for the Protection of Personal Information of Residents of the Commonwealth. The written information security program (WISP) requirement is satisfied by the engagement DPA + security exhibit; encryption-at-rest and in-transit is the default; data-access controls map onto our standard SOC 2-aligned deployment pattern. For Boston operators serving New York, California, and broader US markets, we layer NY SHIELD, NY DFS Part 500 (where financial services apply), CCPA + CPRA, and the Colorado / Virginia / Connecticut state privacy obligations on top of the MA 201 CMR 17 baseline.

Your call. We default to AWS US-East-1 (N. Virginia) or US-East-2 (Ohio) for Boston clients because they are the lowest-latency east-coast regions with full AWS service coverage and HIPAA eligibility. We will run inside your AWS, Azure, or GCP account in any US region you specify. For inference, Claude (Anthropic) and GPT-4o (Azure OpenAI) have US-East endpoints we route to explicitly; for Kendall Square biotech and medtech operators whose data-sharing agreements forbid egress to managed inference APIs, we self-host Llama 3 on vLLM inside your VPC with zero data egress to non-customer endpoints. Your DPA spells out the exact data path.

Yes. We work with MSA-plus-SOW structures for ongoing engagements and single-document fixed-price agreements for pilots. Standard terms cover IP assignment (your code, your IP), limitation of liability tuned to scope, indemnification, MA 201 CMR 17-compliant data handling, breach notification consistent with Massachusetts and federal obligations, and a 30-day production warranty. NDAs are mutual and signed before any technical detail is shared. BAAs are signed before any PHI is shared. We are a registered Indian entity (Aiinfox Pvt. Ltd.) invoicing US clients in USD via wire transfer as a foreign corporation — no W-9 or 1099 entanglement on your side.

Yes — takeover audits are routine. Step one is reading the code, the data pipelines, the eval results (if any exist), the prompts, and the cost telemetry. Step two is shipping the smallest valuable change to prove we understand the system in a way the previous vendor did not. Step three is the longer-term plan — incremental stabilization, a parallel rewrite, or shutting it down and starting over. Most Boston takeovers we have seen did not need a full rewrite; they needed evals, guardrails, observability, and a senior engineer who stayed on the build past the discovery phase. We will be honest on the first call about which is the right move.

Senior engineering rates at Aiinfox are roughly 45 to 65 percent lower than equivalent Cambridge or Boston AI consultancies — real, but it is not the headline. Most Cambridge consultancies bill at $350-to-$650 per hour on timesheets, run multi-month discovery phases, and either burn a junior pool behind a senior nameplate or lose senior staff to a Kendall Square biotech or a foundation-model lab mid-engagement. We bill shipped systems on a fixed-price six-week scope; the senior engineer on your kickoff call stays on the build through launch; the overrun cost is on us if we miss for reasons on our side. Boston clients typically save 55 to 70 percent on equivalent scope while getting the senior engineer in every standup.