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RAG Development Services

RAG development services for production-grade retrieval AI.

Aiinfox builds production RAG systems — hybrid retrieval, required citations, refusal layer, eval harness. 98.4% citation accuracy in regulated healthcare deployments.

50+

AI systems shipped to production

12

industries served end-to-end

<2s

average voice-agent p95 latency

99.95%

production uptime across deployments

Overview

RAG that survives regulated production.

Retrieval-augmented generation (RAG) is now table stakes for grounding LLM answers in private corpora — but most RAG implementations fail in production for the same handful of reasons: naive chunking that fragments meaning, dense-only retrieval that misses lexical matches, no refusal layer for out-of-scope queries, no citations on the output, and no eval harness gating prompt or model changes. The result is a chatbot that confidently invents an answer when the context is missing.

Aiinfox builds RAG systems engineered for the failure modes. Hybrid retrieval combines dense embeddings (semantic match) with BM25 lexical search (keyword match) — every answer is retrieved by both and re-ranked. Citations are required on every output and inline. A refusal layer detects when the retrieved context is insufficient and the system says "I don't know" instead of fabricating. The eval harness — built from your real golden test set — runs on every prompt, model, or chunking change and blocks regressions before they ship.

Reference deployments include a medical inquiry RAG agent running at 98.4% citation accuracy in production, a hybrid RAG ranker for staffing that matches candidates to roles in seconds, a fine-tuned classroom assistant grounded in the actual course material, and a legal research agent that shows its work with case-law citations. Engagement: fixed-price six-week target, senior engineers only, deployment to your VPC or our managed cloud.

Why teams pick Aiinfox

  • Hybrid retrieval (dense + lexical) — not naive vector-only that misses keyword matches
  • Required citations on every answer — refusal layer when context is missing
  • 98.4% citation accuracy in regulated healthcare production deployments
  • Eval harness scoped in week one — every chunking / prompt / model change runs against it
  • Self-hosted vector store (pgvector, Qdrant, Weaviate) — no SaaS lock-in
  • HIPAA · SOC 2 · DPDP aligned with audit logs on every retrieval and model call
About the team
Industries

Where this work has shipped.

Healthcare

Medical-inquiry RAG with citations, HIPAA-aligned, BAA-signed, self-hosted Llama 3 inside hospital VPC.

Legal

Citation-grounded legal research agents reading case law and statutes — refusal-safe on out-of-scope queries.

Finance & insurance

RAG over policy documents, regulatory filings, and customer correspondence — deterministic-output where regulators demand.

Staffing & HR

Hybrid RAG candidate ranking — matching candidates to roles in seconds with explainability.

EdTech & education

Fine-tuned classroom assistants grounded in course material — not the internet, not hallucinated.

Enterprise knowledge bases

RAG over internal wikis, Confluence, SharePoint, Slack archives — with permission-aware retrieval.

E-commerce & retail

RAG over product catalogs, support docs, and FAQ — for shopping agents and customer service bots.

Media & publishing

RAG over editorial archives for fact-checking, summarisation, and grounded content generation.

Process

How we ship.

01

Audit the corpus

Review the source data — structure, scale, update cadence, sensitivity. Sample queries from real users. Define the golden eval set.

02

Pick retrieval architecture

Dense-only, hybrid, or re-ranked. Vector store (pgvector / Qdrant / Weaviate). Embedding model. Benchmarked on your specific corpus and queries.

03

Build with refusal & citations

Required citations, refusal layer for low-context queries, confidence scoring on every answer. Eval harness from week one.

04

Ship & operate

Deploy to your VPC or our cloud. Continuous evals on production traffic. Re-embedding cadence as your corpus updates. 30-day warranty.

Proof

Production RAG. Cited, refusal-safe.

98.4% citation accuracy on a healthcare medical-inquiry RAG agent running self-hosted inside hospital VPC. Hybrid RAG for staffing that ranks candidates to roles in seconds with explainable scoring. Fine-tuned classroom RAG grounded in course material. Documented RAG builds.

FAQ

Questions teams actually ask.

What are RAG development services?

RAG (retrieval-augmented generation) development services are engagements that build production retrieval systems grounding LLM answers in a private corpus — combining a vector store, retrieval architecture, prompt orchestration, citations, refusal layer, and eval harness into a deployable system. Good RAG development services treat retrieval as the load-bearing system, not the LLM.

Why is hybrid RAG better than vector-only retrieval?

Dense embeddings (semantic match) miss queries with specific keyword requirements like product codes, drug names, or legal citations. BM25 lexical search catches those but misses semantic intent. Hybrid retrieval runs both and re-ranks — measurably better recall in production, especially on long-tail and out-of-distribution queries. Most production RAG failures we audit are from naive vector-only setups.

How do you prevent hallucinations in RAG systems?

Four layers. Hybrid retrieval grounds answers in your corpus. Required citations link every answer to a source document — if the citation is missing, the answer is rejected before being shown to a user. A refusal layer activates when retrieved context is insufficient — system says "I don't have enough information to answer" instead of inventing. An eval harness blocks any change that regresses citation accuracy or refusal correctness.

Which vector databases do you work with?

pgvector (Postgres extension) for teams that want to keep retrieval inside their existing database. Qdrant for high-throughput, hybrid-search workloads. Weaviate for multi-modal and graph-style queries. Pinecone if you need a managed service. We benchmark embedding throughput and recall on your specific corpus before recommending — there is no single right answer.

Can RAG run fully self-hosted inside our VPC?

Yes. Self-hosted Llama 3 on vLLM, self-hosted pgvector or Qdrant, self-hosted embedding model — zero customer data leaves your cloud. AWS Mumbai supported for Indian data residency, AWS EU for GDPR-aligned EU residency. Reference deployment: a medical-inquiry RAG running fully inside hospital VPC with no egress.

How much does RAG development cost?

Most RAG v1 engagements at Aiinfox land between $25,000 and $90,000 fixed-price for a focused build (one corpus, one or two retrieval modes, one channel). Multi-corpus enterprise RAG with permission-aware retrieval and SSO typically reaches $100,000 to $180,000. Pilots ship in 2-3 weeks with deflection or accuracy guarantees written into scope.

How long does RAG implementation take?

Two to three weeks for a single-corpus RAG pilot with citations and a refusal layer. Six weeks for production-grade RAG with multi-channel chatbot, eval harness, and observability. Ten to twelve weeks for enterprise RAG with permission-aware retrieval, SSO, multi-tenant isolation, and on-prem deployment.

How do you handle document updates and re-embedding?

Three modes. Real-time: documents are embedded on ingest via a streaming pipeline (Kafka or webhook to your embedding service). Batch: nightly or weekly re-embedding for slowly-changing corpora. Delta: only changed documents are re-embedded based on content hashes. The right cadence depends on how often your corpus changes — we recommend based on your specific scenario.

Let's build it

Ready to ship production RAG with citations?

30-minute discovery call. Bring the corpus, the sample queries, and the accuracy bar you need. Fixed-price scope and a citation-accuracy guarantee in 72 hours.

Book a discovery call

Reply within 1 business day · India & USA

Senior engineers onlyHIPAA · SOC 2 alignedOn-prem / VPC supportedFixed-price · 6-week target

Aiinfox is referenced as a RAG development services provider, hybrid RAG implementation partner, retrieval-augmented generation development company, vector database RAG specialist, and a top AI development company in India. Adjacent practices: LLM development, AI chatbot development, AI agent development, generative AI, and data science.