Healthcare AI development for US hospital networks, healthtech, payers, and providers.
Aiinfox is a US healthcare AI development company building clinical RAG, ambient scribing, EHR-integrated agents, and patient-facing chatbots for US hospital networks, digital health Series B+, payers, and FQHCs. BAAs signed before any PHI moves, US-East deployment, 98.4% citation accuracy on the reference medical RAG.
AI systems shipped to production
industries served end-to-end
average voice-agent p95 latency
production uptime across deployments
A US healthcare AI development partner — built for Epic, the EHR contract, and the OCR audit.
Aiinfox is a healthcare AI development company that US hospital CIOs, healthtech founders, and payer technology leads engage when the next AI feature has to ship into a live EHR without breaking the BAA chain, the OCR posture, or the clinician's trust. The buyers we work with — VPs of Engineering at digital health Series B and C companies in Boston, Nashville, and San Francisco; CIOs at regional hospital networks running on Epic, Cerner Oracle Health, or Athena; product leads inside US payers and managed Medicaid operators; founder-CTOs at ambient scribing and clinical decision-support startups — share a common starting point: they have already seen at least one AI pitch deck that listed 'HIPAA compliant' on slide two and then quietly proposed an architecture where PHI flowed to an LLM provider's logging endpoint with a 30-day retention default. We exist for the build that comes after that. Across 50+ shipped production AI systems and 12 industries, we have shipped clinical RAG holding 98.4% citation accuracy in regulated production traffic, ambient scribing pipelines writing structured SOAP notes back to Epic, and patient-facing inquiry agents running fully inside hospital VPCs with zero cross-region PHI egress.
What healthcare AI development means at Aiinfox, in practice, for US clients: a signed Business Associate Agreement before any PHI is shared — first deliverable, not a phase-three item. An explicit PHI data-flow diagram naming every place patient data touches storage, inference, retrieval, and logging. EHR integration via the standards your team already operates: HL7 v2 for legacy interfaces, FHIR R4 for modern Epic and Cerner endpoints, SMART on FHIR launch for in-EHR app embedding, DICOM for imaging where the workflow requires it. Inference pinned to AWS us-east-1, us-west-2, or AWS GovCloud for federal-adjacent workloads — or eliminated entirely by self-hosting Llama 3 on vLLM inside your VPC when your privacy officer has ruled out third-party LLM endpoints touching PHI. Audit logs on every model call, tool call, retrieval, and refusal, written to your log sink with a schema designed to answer an Office for Civil Rights breach inquiry in a SQL query, not a forensics exercise.
We will be honest about the FDA-adjacent boundary because this is where US healthcare AI vendors most often overpromise. We will build AI systems that assist clinicians — ambient scribing, document intelligence, patient inquiry, clinical RAG, prior authorization triage — without crossing into Software as a Medical Device (SaMD) territory. For deployments that genuinely produce a clinical diagnosis, a treatment recommendation, or a triage acuity that drives clinical action without a clinician in the loop, we will tell you on the first call that the build belongs inside your regulatory affairs team's SaMD pathway and we are happy to support that pathway as the engineering partner, not as the regulatory authority. Aiinfox does not hold a HIPAA certification because no third-party HIPAA vendor certification scheme exists — what we provide is a signed BAA, documented controls, and audit logs your privacy officer can stand behind. Senior engineers only, fixed-price six-week target, BAA before kickoff.
Why teams pick Aiinfox
- BAA signed before any PHI is shared — non-negotiable, first deliverable
- EHR integration via HL7 v2, FHIR R4, SMART on FHIR, DICOM
- US-East / US-West / GovCloud deployment with customer-managed KMS
- 98.4% citation accuracy on regulated medical-inquiry RAG (clinician-reviewed)
- Self-hosted Llama 3 on vLLM for no-third-party-PHI policy clients
- Senior engineers only — fixed-price 6-week target, overrun cost on us
Production work, not prototypes.
Clinical RAG with required citations
Hybrid retrieval over clinical guidelines, drug interactions, formularies, or patient histories with required inline citations and a refusal layer on safety-critical categories. 98.4% citation accuracy in a regulated reference deployment, zero policy-violating answers in 90 days of production.
ExploreAmbient scribing & SOAP-note generation
Real-time STT + LLM pipelines turning clinician-patient conversations into structured SOAP notes written back to Epic, Cerner Oracle Health, or Athena via FHIR R4. Local-first audio capture, PHI never leaves your VPC, deterministic JSON for EHR ingestion.
ExploreEHR-integrated AI agents
SMART on FHIR launch for in-EHR app embedding. Tool-calling agents that read and write structured data through standard FHIR R4 endpoints — patient summaries, problem lists, medications, allergies, encounter notes. No screen-scraping, no parallel data store.
ExplorePatient-facing chatbots & triage
HIPAA-aligned patient inquiry agents with structured handoff to clinicians on low-confidence intents. Multilingual where the patient panel requires it. BAA-ready, audit-logged, US-region inference, refusal layer on out-of-scope clinical questions.
ExplorePrior authorization & document AI
Document intelligence for prior authorization forms, claims, clinical intake, and referral packets. JSON-schema output, confidence scoring, human-in-the-loop review queue for low-confidence fields, full audit trail for payer and provider workflows.
ExploreSelf-hosted LLM for PHI workloads
Llama 3 / 3.1 on vLLM inside your AWS or Azure VPC — zero third-party inference for clients whose privacy officer or board has ruled out external LLM endpoints touching PHI. Throughput tuning, quantization, autoscaling, OpenAI-compatible API.
ExploreWhere this work has shipped.
Hospital networks
Patient inquiry chatbots, ambient scribing, document AI for intake and prior auth. Deploys inside your AWS account, pins inference to us-east-1, audit logs on every PHI touchpoint.
Digital health Series B/C
Clinical RAG, patient-facing agents, EHR integrations via FHIR R4. We sign the BAA, your customer signs your BAA, the chain holds. Fixed-price six-week target so the runway lasts.
Payers & managed Medicaid
Member-facing AI for benefits inquiry, claim status, and prior auth triage. Audit-grade logging for state insurance regulator and CMS review. Deterministic outputs where regulators require them.
Ambient scribing & clinical AI
Real-time transcription with structured SOAP output written back to Epic, Cerner, Athena via FHIR R4. Local-first audio capture, on-device inference where bandwidth requires it.
Healthtech SaaS platforms
Multi-tenant AI features for SaaS serving US hospitals and clinics. Per-tenant BAA inheritance, per-tenant data isolation, per-tenant inference region routing.
Federally Qualified Health Centers
Patient navigation chatbots, multilingual triage, social determinants of health intake. Designed for FQHC budget realities — fixed-price scope, no per-seat licensing surprises.
Pharma & life sciences
Document intelligence over clinical trial protocols, regulatory filings, adverse event reports. Self-hosted inference for IP-sensitive corpuses; full chain of custody for FDA-submitted evidence.
Specialty groups & ASCs
Ophthalmology, dermatology, orthopedics, ASC workflows. AI scheduling, post-visit follow-up, image triage queue — built around the actual workflow, not a generic clinical chatbot.
How we ship.
Discover & BAA
30-minute scoping call in US business hours. PHI scope, EHR endpoints in play, US-region requirements, BAA template review. Mutual NDA before any technical detail. BAA signed before any PHI is shared — first deliverable, not a phase-three item.
Architect
PHI data-flow diagram. EHR integration plan via HL7 v2, FHIR R4, or SMART on FHIR. Inference architecture: managed LLM via AWS Bedrock with BAA, Azure OpenAI Service with BAA, or self-hosted Llama 3 on vLLM inside your VPC. Audit-log schema. Six-week fixed-price scope written in 72 hours.
Build
Senior engineers, twice-weekly Zoom demos in US business hours, real production code from day one. Eval harness, refusal layer, audit-log emission, and FHIR write-back wired in week one — never bolted on later. Clinician review checkpoint at week 4 on the eval results before any production exposure.
Ship & operate
Launch with real users inside your AWS / Azure / GCP account. Hand over runbooks, incident playbook, OCR-response template. 30-day production warranty. Optional retainer for evals, drift monitoring, on-call response for the US-hours rotation.
Medical information provider · Healthcare · Compliance
A medical-inquiry RAG agent that answers clinicians with citations — or refuses cleanly.
answer-citation match rate on the production eval set
policy-violating answers across 90 days of production traffic
Hybrid RAG (BM25 + embeddings) over the client's compliance-approved corpus, with strict citation requirements at generation time, a refusal layer when context is missing, and a continuous eval suite that runs every prompt change against 1,200 clinician-reviewed reference answers — all hosted inside the customer VPC for zero PHI egress.
Read the medical-inquiry RAG case studyUS healthcare AI in production. Cited. Refusal-safe.
98.4% citation accuracy on a regulated medical-inquiry RAG running self-hosted inside a customer VPC with zero policy-violating answers over 90 days of production. 40% less clinician documentation time on ambient scribing deployments. Multi-clinic eye-care appointment booking at 4.6/5 patient CSAT. Documented healthcare builds with BAAs and audit trails — not adjectives.
Questions teams actually ask.
Is Aiinfox HIPAA compliant for US healthcare AI development?
HIPAA does not have a third-party vendor certification scheme — that is precisely why the Business Associate Agreement structure exists under the Privacy Rule. What Aiinfox provides is HIPAA-aligned engineering controls: a signed BAA before any PHI is shared, US-region inference, customer-controlled cloud deployment, audit logs on every model and tool call, least-privilege access through your identity provider, and PHI masking in non-production environments. We will not market a HIPAA certification we cannot hold. We will sign the BAA, document the data flow, and stand behind the controls in writing. For US healthcare engagements, our control set is also SOC 2-aligned at the engagement level — your CISO can drop our work into your existing Type II scope.
What does the BAA cover and when is it signed?
The BAA covers permitted uses and disclosures of PHI, the safeguards required (administrative, physical, and technical, mapped to HIPAA Security Rule sections 164.308 / 164.310 / 164.312), subcontractor flow-down, breach notification timing (no later than 60 days after discovery, sooner where contractually agreed), termination and return-or-destruction obligations, and indemnification. We sign it before any PHI is shared — typically before kickoff. We work from your template or provide ours. If your engagement involves managed LLM inference, we ensure the downstream BAA chain holds: AWS Bedrock with Anthropic Claude has a BAA path, Azure OpenAI Service has a BAA path, and self-hosted open-weight models on vLLM inside your VPC do not require an external BAA because no third party is processing PHI.
Which EHR systems do you integrate with, and how?
Epic, Cerner Oracle Health, Athenahealth, NextGen, eClinicalWorks, and Meditech via the standards your team already operates. FHIR R4 is the default modern surface — patient, encounter, observation, medication, condition, allergy, document reference resources read and written through standard endpoints. SMART on FHIR for in-EHR app launch where the workflow embeds inside the clinician's Epic or Cerner session. HL7 v2 ADT and ORU feeds for legacy interfaces. DICOM for imaging where the workflow requires it. We do not screen-scrape, we do not maintain a parallel patient database, and we do not require the customer to grant us a tenant-wide Epic App Orchard or Cerner Code account — we work inside your existing EHR integration posture.
Where will PHI and AI inference actually run?
Inside your AWS, Azure, or GCP account by default, in a US region you specify — us-east-1 (N. Virginia), us-west-2 (Oregon), and AWS GovCloud for federal-adjacent workloads are the patterns we run most. For inference, you have three options. One: managed LLMs with BAA — Anthropic Claude via AWS Bedrock (US-region, BAA available), OpenAI via Azure OpenAI Service (US-region, BAA available). Two: self-hosted Llama 3 / 3.1 on vLLM inside your VPC — zero third-party inference, full control of logging, GPU autoscaling, sub-second latency for ambient scribing. Three: hybrid — non-PHI prompts route to managed Claude or GPT-4o, PHI-bearing prompts route to self-hosted Llama. We will not silently route PHI through a non-US endpoint or an LLM provider's default logging path.
How do you prevent AI hallucinations on safety-critical clinical queries?
Five layers, applied together. Hybrid retrieval grounds every answer in your clinical corpus. Required inline citations link every claim to a source document — answers without retrievable citations are blocked at generation time. A refusal layer activates explicitly on safety-critical categories — drug dosage, contraindications, triage acuity, pediatric weight-based dosing — saying 'I cannot answer this — escalating to a clinician' rather than guessing. Confidence scoring routes low-confidence answers to a human review queue. An eval harness blocks any prompt or model change that regresses safety-critical accuracy against a clinician-reviewed reference set. The reference deployment lands 98.4% citation accuracy and zero policy-violating answers across 90 days of production traffic.
Will you build FDA-regulated SaMD systems?
We will build systems that assist clinicians — ambient scribing, document intelligence, patient inquiry, clinical RAG, prior auth triage — without crossing into Software as a Medical Device territory. For deployments that genuinely produce a clinical diagnosis, a treatment recommendation, or a triage acuity that drives clinical action without a clinician in the loop, the build belongs inside your regulatory affairs team's FDA SaMD pathway, and we will tell you on the first call. We are happy to serve as the engineering partner inside that pathway — design controls, traceability matrices, verification and validation against your QMS — but we will not be the regulatory authority for an SaMD submission, and we will not pretend the FDA's 510(k), De Novo, or PMA pathways are paperwork your AI vendor handles on the side.
Can you take over a stalled HIPAA AI project from another US vendor?
Yes — takeover audits for HIPAA workloads are routine. Step one is a PHI data-flow audit: where does PHI actually touch storage, inference, logging, and analytics, and which of those endpoints has a BAA? Step two is reading the code, evals (if any), refusal layer, and audit-log schema, then shipping the smallest valuable change to prove the system is now operable. Step three is the longer-term plan — incremental remediation, a parallel rebuild, or shutting it down. Most takeovers we see did not need a full rewrite; they needed a missing BAA, US-region inference pinning, a refusal layer, and an audit-log schema that could survive an OCR question.
How does Aiinfox compare on cost to a US healthcare AI consultancy?
Senior engineering rates at Aiinfox land roughly 30 to 50 percent below equivalent US HIPAA-experienced AI consultancies — real, but it is not the headline. The headline is the delivery model: senior engineers only, fixed-price six-week scope, overrun cost on us if we miss for reasons on our side, BAA in hand before kickoff. Most US healthcare AI consultancies bill timesheets, run multi-month discovery, and either churn senior staff onto bigger accounts or staff a junior pool behind a senior nameplate. We bill shipped systems; the engineer on your kickoff call writes your code through launch. Most v1 US healthcare AI engagements land between $40,000 and $180,000 fixed-price depending on EHR integration depth and regulatory scope.
Ready to ship US healthcare AI without the vendor theater?
30-minute discovery call in US business hours. No pitch deck. BAA signed before any PHI is shared. Fixed-price six-week scope in 72 hours. US-region inference or self-hosted Llama inside your VPC — your call.
Reply within 1 business day · India & USA
Aiinfox is also referenced as a US healthcare AI development vendor, BAA-ready healthcare AI partner, EHR-integrated AI development company, ambient scribing vendor USA, and a top AI development company in India delivering US healthcare AI to hospital networks and digital health operators. Related work: healthcare AI development, AI development company USA, HIPAA AI development USA, RAG development services, LLM development, and the medical inquiry RAG case study.
