AI development company for Birmingham financial services, manufacturing, NHS-adjacent & insurtech.

We're not based in Birmingham — the delivery team runs from a Mohali, India HQ and a Frisco, TX office, giving Birmingham clients a native 4-to-5 hour daily overlap with UK business hours. On-site engagements at Centenary Square, Colmore Row, Snowhill, Brindleyplace, the Custard Factory, or the Jewellery Quarter — kickoff, milestone reviews, security walk-throughs — happen on a scheduled cadence rather than through a permanent local office. The senior engineer on your kickoff call is the senior engineer through launch — no swap-outs to a local junior pool, no offshore handoff after week three.

Strong, and honest about how. Indian Standard Time is GMT+5:30, which gives roughly four to five hours of native daily overlap with UK business hours — our 1:30pm IST is your 8am GMT (or 9am BST during British Summer Time), and our 6:30pm IST is your 1pm GMT (2pm BST). Daily standups, twice-weekly demos, and most ad-hoc problem-solving sessions land inside that window with no late-night calls on either side. For Birmingham clients who prefer afternoon-onwards working, we extend coverage to 8pm IST (2:30pm GMT / 3:30pm BST) on a planned cadence. Written async updates go out daily before your standup.

Yes. Our engagement defaults are aligned with UK GDPR and the Data Protection Act 2018. DPAs (UK GDPR controller-to-processor or processor-to-processor as appropriate) are signed before any personal data is shared. For engagements processing personal data at scale or involving special category data, we run a Data Protection Impact Assessment (DPIA) aligned with the ICO's published guidance. The UK International Data Transfer Agreement (IDTA) or the EU SCCs with the UK addendum cover any necessary international transfer of personal data. Audit logs on every model and tool call are exportable for ICO inspection.

Yes. The Birmingham financial services cluster — HSBC UK at 1 Centenary Square, Deutsche Bank's Midlands operations, and the broader asset-services ecosystem — operates under the FCA Senior Managers and Certification Regime, and we mirror the SM&CR audit-trail patterns so the senior manager accountable for the system has the evidence needed for a Section 166 review or a routine supervisory examination. The PRA's SS1/23 supervisory statement on AI (and the subsequent guidance through 2025) is mapped into the engagement scope for prudentially-regulated counterparties. Every model and tool call is audit-logged with input, output, prompt version, and operator identity. Humans approve everything that touches a regulated outcome.

Yes. For NHS-adjacent healthtech serving University Hospitals Birmingham, the Queen Elizabeth Hospital, Birmingham Children's Hospital, and the broader West Midlands Integrated Care System, we align with the NHS England Information Governance Framework, the Caldicott Guardian principles, and the Data Security and Protection Toolkit (DSPT) baseline. The recent Federated Data Platform considerations and the IG implications of cross-Trust data sharing are mapped into the engagement scope. Deployments default to AWS London or Azure UK South inside customer-controlled UK clouds; every PHI touchpoint is audit-logged for IG officer review at the contracting Trust or ICS.

That's set by your team, not ours. Default regions are AWS London (eu-west-2), Azure UK South, and GCP europe-west2, but where a DPO needs zero cross-region replication we run the entire build inside your UK cloud account. For inference, Claude and GPT-4o are pinned to a UK or EU endpoint when one exists — Azure OpenAI UK South is the standard GPT-4o route into a UK boundary — and Llama 3 self-hosted on vLLM inside your VPC handles cases where managed-API egress isn't an option. UK personal data doesn't move to a non-UK endpoint unless your DPA explicitly allows it.

Most v1 engagements at Aiinfox land between GBP 20,000 and GBP 100,000 fixed-price for a focused build — an AI agent, a RAG system, a voice pipeline, or a bespoke ML model. Larger multi-quarter engagements with fine-tuning, custom evals, and FCA-aware or NHS England IG-aligned compliance work typically reach GBP 150,000 to GBP 280,000. Pilots are usually GBP 8,000 to GBP 20,000 with acceptance criteria written into scope. Birmingham clients invoice in GBP via bank transfer or USD by preference. VAT does not apply on B2B services supplied from India to UK clients (general rule; your accountant should confirm against your specific situation).

Yes. Takeover work follows the same three steps regardless of who built the original system. First, we read the code, the data pipelines, the eval results if any exist, the prompts, and the cost telemetry — no changes until we understand what's actually there. Second, we ship the smallest change that proves real value, which is usually the fastest way to demonstrate we've understood a system the previous vendor didn't. Third comes the honest conversation about direction: incremental stabilisation, a parallel rebuild, or shutting the system down and starting fresh. Most of the takeovers we've run needed evals, guardrails, and observability far more than a rewrite — plus a senior engineer who actually stays past the discovery phase. We'll be direct about which path fits on the first call.